Help Center

FAQ

Orders

Can I change or cancel an order

What happens when my order is missing, incomplete or damaged orders

Can I tracked my order?

Shipping

Do you ship globally ?

Discount and promotion

Do you offer student discount?

Delivery

How long will it take for my order(s) to be delivered?

What are the delivery charges?

Returns & refunds

How and when does Ecotiki process refunds?

Wholesale and retail

Do you offer wholesale and retail?

Press Enquiries

What is you contact for press and PR enquiries ?

Account

Forgotten my password, how do I login to my account

How can I delete my account?